Quality policy

Addimen S.A. is a company dedicated to additive manufacturing, characterised by meeting customer needs within a very short time frame and by its efficiency in resolving customer needs and unforeseen circumstances.

Addimen S.A. seeks steady growth within the framework of its commitment to continuous improvement through the implementation of a Quality System based on the UNE-EN ISO 9001:2015 standard.

The management of Addimen S.A. focuses on the Quality Management System and the continuous improvement of its effectiveness with the aim of achieving customer satisfaction, complying with external and internal requirements and those established by law, in addition to those specific to the product/service.

Therefore, Management declares the Quality Management System to be a strategic and priority objective, based on the following principles and commitments:

  • The development of the implementation of the QUALITY management system is the responsibility of everyone and has the support and commitment of the Management.
  • QUALITY is geared towards the SATISFACTION OF ALL OUR CUSTOMERS through the commitment of the entire organisation to meeting their needs and requirements, as well as the legal and regulatory requirements related to the product.
  • QUALITY drives us to pay close attention to technological developments and the potential improvements that new technologies bring within our reach.
  • QUALITY requires the participation and collaboration of EVERYONE, so it is essential to take into account MOTIVATION, TRAINING, and COMMUNICATION.
  • Customer loyalty is achieved through a high degree of customer satisfaction.
  • Compliance with environmental legal requirements.
  • Compliance with legal requirements for occupational health and safety.

For the effective application of these principles, it is absolutely necessary that they are supported by both management and the entire workforce, as well as by suppliers and customers.